Learn Concepts & Terminologies

Here are some of the terms and concepts you will encounter as you explore MangoApps.

Frequently Used Terms:

  • Follow / Following / Followers: You can Follow users to keep up with and receive notifications about what they’re doing on MangoApps. Follow users who you care about and collaborate with.
  • Feed / Activity Stream: On your Feed or Activity Stream, you’ll see updates from the people you’re following as well as posts made to any groups, projects, or departments you are a part of.
  • Primary & Secondary Feed: The Primary Feed will display information that’s more pressing or important to you. The Secondary Feed will showcase less important information. Both can be personalized to suit your preferences.
  • Like: Like a post to show you’ve seen and appreciate it. Liking posts allows you to give feedback quickly, encourage your team, and join the conversation with one click.
  • Comment: You can leave comments on almost any post in MangoApps to let other users know what you think. You can post as many as you like, so don’t hesitate to start a conversion.
  • @Mentions: @Mentions allow you to tag other users in a post you’re making. Simply enter “@” in front of their username to ensure they see your post.
  • Pinned Items: Pin important posts that you want easy access to by hitting the small tack icon. Choose from four different priority levels, including Urgent, Important, Follow-Up, and Read It Later. Then go to your Pinned Items in your Shortcuts section to quickly access what you pinned.
  • Notifications: You can set up email notifications and push notifications to receive updates on what’s happening on MangoApps via phone and email. Notifications can be personalized to suit your preferences.
  • Company News: Company News is part of your Intranet. There you’ll find important, company-wide updates. The top three most recent posts appear at the top of your Company News page so you’ll have easy access to the most up-to-date information.
  • Company Updates: To ensure important updates reach everyone, you can turn Intranet posts into Announcements, which appear on users’ homepage as soon as they login, or Must Read posts, which are highlighted in red and appear in users’ Must Read Posts section. Click on the post and select the Post Tools tab in your Company News section to change an update into an Announcement or Must Read post.
  • Direct Messages: Private Messages can be sent directly to colleagues. Send a Private Message to one colleague or include as many users as you like in the conversation. No one but those included will see the message.
  • Group Chat: Start a Group Chat with two or more users at anytime. Click on the Teams tab in the lower right corner of your screen to start a conversation with members of a specific Project, Group, or Team.
  • IM / Instant Message: Chat with colleagues instantly from your desktop or mobile phone with MangoApps Instant Messaging. Simply click on the Colleagues tab in the lower right corner of your screen and select a user you would like to chat with. Add more users to your Colleagues list by following them.
  • Widgets: Widgets can be used to stay organized and on task. Add any of our 21 Widgets, including To-Do List, My Notes, Pending Tasks, and more, to your Sidebar so you can access important information fast. Personalize your Sidebar with your choice of Widgets by selecting the Widget tab and then hitting the tools icon and Widget Gallery link. Widgets will save your notes, tasks, and more permanently until you delete them. Let this convenient feature replace handwritten notes and post-it note reminders.
  • Templates: Create Project Templates to streamline the creation of Projects in the future. You can select default modules for your Template and include content such as Posts, Wikis, and Files. All content, modules, and photos that you add to your Template will appear in all future Projects created with it. Create Templates in your Project Dashboard.
  • Modules: MangoApps comes equipped with 18 advanced modules, including fully-customizable Intranet, Document Management and Repository, and Instant Messaging, that can be turned on or off at any time. We also provide you with the option of creating or adding your own custom modules. You can enable or disable any modules at anytime from the Modules tab under Domain in your Admin Portal.
  • Apps: Keep in touch with colleagues and business associates anytime and anywhere with the MangoApps full-featured mobile app. Post updates, chat with colleagues, review activity streams, and more from wherever business takes you.
  • TinyTake: TinyTake is a free screen capture and video recording software for Microsoft Windows. With TinyTake, you can capture images and videos of your computer screen, add comments, and share them with others in minutes. TinyTake is built by MangoApps and is available for free.
  • Content Types
    • Updates: In Projects and Departments, you can use updates to share news, files, links, and more. Simply click the Update text box near the top of your screen and start typing. Hit the Attach button to add a file to your update and use @Mentions to tag colleagues.
    • Posts: Is there something important you want to share? Go to your My Post tab and enter the message in the Quick Post text box. Your Post will show up in the Company News section as well as on the feeds of those who are following you. You can also attach files to Posts and @Mention colleagues.
    • Wikis: Wikis are documents tied to Projects. You can use Wikis to share plans, lists, tasks, and instructions. You can make Wikis public or private. You can work together on Wikis with other project members by changing your Wiki’s permission settings. You can also format your Wikis in various ways in the Wikis Tools and Wiki’s Page Properties section.
    • Announcements: To ensure important updates reach everyone you can turn Intranet posts into Announcements, which appear on users’ homepage as soon as they login, or Must Read posts, which are highlighted in red and appear in users’ Must Read Posts section. Click on the post and select the Post Tools tab in your Company News section to change an update into an Announcement or Must Read post.
    • Pages: There are Company Pages and Department Pages. When setting up your Company Intranet you can create Company Pages for it. They are typically used to communicate information that doesn’t change very often, such as company policy, company management, company locations, and so on. Department Pages are used in the same way, but they are accessible via the Departments section rather than the Intranet.
  • User Types
    • Guest Users: Guest Users can be invited to a Group or Project by Network Users. They are members who do not have access to information outside of the Project they belong to. Guest Users can be suppliers, contractors, or other collaborators who are not already part of your network.
    • Network Users / Colleagues: Network Users are members of your MangoApps Domain. Network Users are in most cases your colleagues. Network Users count towards your monthly or yearly subscription cost.
    • Project / Group / Department Members: When you join Projects, Groups, and Departments in MangoApps, you will have Project, Group, and Department members — other users who are also a part of the “team” you joined. These members have access to the information and updates you add to the Groups, Projects, and Departments you share.
    • Network Administrators: Network Administrators have access to the Admin Portal. They can change a variety of Domain wide settings. They can add and remove users, create new projects and groups, manage the security settings of the network, and much, much more. Network Admins can create additional Network Admins in the Admin Portal.
    • Intranet Administrators: Any Network User can be made an Intranet Administrator by a MangoApps Network Administrator. Unlike a Network User, an Intranet Admin can personalize their company Intranet’s look and layout. They can create posts, announcements, and have other Intranet managerial privileges.
    • Project / Group Administrators: These users have the ability to customize the workspace they are admin of. Project / Group Admins can set the permission levels of the workspace, select which modules are shown, and create announcements.
    • Department Administrators: Department Admins have the ability to add new members, create pages in the department, and determine the modules used.
  • Document Viewer: MangoApps comes equipped with a built in Document Viewer which can open more than 50 file types, including DOCX, PPT, XLS, and more. You can zoom in, view, and copy information from documents inside MangoApps.

For Advanced  Users & Administrators:

  • User Portal: The User Portal is where users spend most of their time. The Activity Stream, Departments, Intranet, and pretty much everything else users use is part of the MangoApps User Portal.
  • Admin Portal: From the Admin Portal you can change settings and manage almost every aspect of your MangoApps. There you can reset passwords, change email addresses, activate and suspend users, assign Departments, change security settings, and much, much more.
  • Trackers: These modules can be enabled in any workspace. They are used to create forms, store data, and initiate workflows.
  • Idea Committee: An Idea Committee is a group of users designated by Network Admins to review Ideas that are submitted. This group will determine if any next steps should occur or if the idea should be deferred. These users have the ability to change the status of each Idea submitted and have full visibility of the process.
  • Organizations: Network Admins can arrange their employees, based on collaboration needs, into special units called Organizations. There are two types of Organizations in MangoApps, Type 1 and Type 2. Companies can use Organizations to improve security and administration in MangoApps.
  • Organization Admin: Organization Admins can be appointed to manage different Organizations by Network Admins. Organization Admins can approve new Organization members and access special information and Organization settings.
  • Deactivated Users: There are three types of Users: Network Users under a paid membership, Network Users under free subscription, and Guest Users under free or paid subscription. All three can be deactivated by Network Administrators. Guest Users can be deactivated by both Project Admins and Network Admins.
  • Left-hand Navigation: Your fully-customizable Navigation is where you’ll find all modules. Personalize your left-hand navigation with any modules, personal apps, or external links for easy access.
  • Office Card: An Office Card grants users quick access to other colleagues’ information. To open the office card, click directly on the picture of a colleague.
  • Presence / Custom Status: In the lower right corner of your screen, you’ll see a My Status tab. The tab will indicate whether you’re online, offline, or busy. You can change the status of your Presence by clicking the tab and selecting either online, offline, or busy.
  • Sync: Once the Windows or Mac Desktop Client has been enabled, all files have the ability to sync to your local device. This will automatically update any time you connect to the internet.
  • Locations: Adding ‘Office Locations’ allows you to share information about each office (hours of operation, address, etc…), as well associate employees to the appropriate location. In combination with the ‘Holidays’ module, you can ensure employees see the appropriate holidays for their region/country.



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